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RealZeal Soft Inc. Frequently Asked Questions!
 This list of Frequently Asked Questions will most likely contain the answer to your question and it is just a mouse click away, if you still can’t solve your problem from here, you can mail to support@rzfun.com, please include your registered key to receive priority support.
Frequently Asked Questions - Sales
001. Can I free try any RealZeal Family of Products before I buy it?
002. I don't have a Credit Card. How can I order RealZeal Family of Products?
003. Do you accept PayPal?
004. I lost my register key. What can i do to get it back?
005. What can i do to register RealZeal Family of Products after i placed an order?
006. How can I order online as a new customer?
007. What payment options are available?
008. What currencies do you accept?
009. How secure is the order process?
Q: 001. Can I free try any RealZeal Family of Products before I buy it?
A: Yes, you can, we highly recommend you to free trial our software at first, please download it from here!
Q: 002. I don't have a Credit Card. How can I order RealZeal Family of Products?
A: You can order by PayPal/Phone/Fax/IPS/Check/Cash/Bank Wire Transfer, begin as you would order online, but in secure order process, select a corresponding payment method, and follow the instructions!
Q: 003. Do you accept PayPal?
A: Sure, begin as you would order online, but in secure order process, select Paypal payment option, and follow the instructions!
Q: 004. I lost my register key. What can i do to get it back?
A: You can get it back via e-mail, please mail to support@rzfun.com enclosing your register name, the order ID and the register email address!
Q: 005. What can i do to register RealZeal Family of Products aftere i placed an order?
A: We offer some step by step guides to help our customers to register RealZeal Family of Products! Please Click here for Detail!
Q: 006. How can I order online as a new customer?
A: Simply click here, go to our online store, select the product which you want to order, and follow the instructions! Do not worry, this is a so simple and safe process.
Q: 007. What payment options are available?
A: We provide RegNow online payment platforms, and offer the following payment method: Credit Card/PayPal/Fax/Invoice/Check/Cash/Bank Wire Transfer!
Q: 008. What currencies do you accept?
A: We can accept US dollar, Euro, British pound, Australian dollar, Japanese yen, Canadian dollar, Swiss franc, Norwegian krona, Swedish krona, Polish zloty, Chinese renminbi yuan, Indian rupee When ordering online, you can select from a number of currencies to display product prices in additional currencies apart from the billing currencies.
Q: 009. How secure is the order process?
A: We provide RegNow online payment platforms. The RegNow online payment platforms order process is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet. We assure you that the whole trading process is secure and reliable, and we will never reveal your trading data, personal information, bank and credit card accounts to any third parties.
Frequently Asked Questions - Technial
001. What is RZ Video Converter?
002. What is RZ DVD Creator?
003. What is RZ DVD COPY?
004. Are RealZeal Family of Products easy to use?
005. There is other software conflict with RealZeal Family of Products, what can i do?
006. I have downloaded a avi video, i want to watch it on my TV, what can i do?
007. I have a favorite DVD, i want to share it to my friends, but i am afraid i lost it, what can i do?
008. I have downloaded some video file from Internet, i want to play it on my iPod, what can i do?
009. I have a favorite DVD which be encrypted with CSS, my friend want to play it on his iPod, what can i do?
Q: 001. What is RZ Video Converter?
A: RZ Video Converter provide the total solution of converting video files, it is an all-in-one video converter software that convert video files from one format to another, and extract audio tracks from video, support all video/audio format, including AVI, Xvid, DivX, H.264, MP4, WMV, WMA, MOV, RM, RMVB, 3GP, flv(flash file), OGG, ASF, mpeg-1, mpeg-2, DVD, ISO, AC3, AAC, MP3, etc. Converts videos to play on almost any Mobile/Portable device including iPod Video, iPod video nano, iPod classic, iPod touch, iPhone, Zune, PSP, ZEN, MP4 Player, video capable MP3 players, 3GP, Blackberry, video capable mobile phones, PDA, and Pocket P.C, etc. Click here for more info!
Q: 002. What is RZ DVD Creator?
A: RZ DVD Creator provide the total solution of making DVD SVCD or VCD from Avi, Divx, Xvid, Wmv, Asf, Rm, Rmvb, Mov, Mpeg1/2, MP4, 3GP, 3GP2, Flv, etc., it is the powerful, flexible, stability, fast and easy to use. Designed to convert and burn any video files to DVD with DVD Title and Chapter menu, use this software to create DVD/SVCD/VCD from your digital video recorder, Webcam, or downloaded files. The created DVD can be played well with both computer and Home standard DVD player, you can watch your downloaded internet video files on TV, share your favoratie video files with your friends and family person via these video discs. Click here for more info!
Q: 003. What is RZ DVD COPY?
A: RZ DVD COPY provide the total solution of making DVD Copies with just one click, it is the powerful, flexible, stability, fast and easy to use. Designed to Copy and Burn your DVD without any limit(Auto remove Region code, RCE, CSS, CPPM, APS, Macrovision, UOPs, ARccOS, RipGuard, FluxDVD, CORE X2, etc.). Without any special setting, all DVD COPY restrictions will be auto removed in the process of DVD copying . The copied DVD can be played well with both computer and Home standard DVD player, you can play it everyday with no loss of your originals DVD playback quality. Click here for more info!
Q: 004. Are RealZeal Family of Products easy to use?
A: Yes. Our products are designed with the beginner in mind, so it's very easy to use.
Q: 005. There is other software conflict with RealZeal Family of Products, what can i do?
A: Please report it to support@rzfun.com!
Q: 006. I have downloaded a avi video, i want to watch it on my TV, what can i do?
A: We offer the easiest solution! With RZ DVD Creator you can create a DVD from avi video, and you can play it on the home DVD player and computer. Simply click here to view the guides!
Q: 007. I have a favorite DVD, i want to share it to my friends, but i am afraid i lost it, what can i do?
A: We offer the easiest solution! With RZ DVD COPY you can create backup copies of your favorite DVD movie collection, share the backup copies to your friends without the inevitable risk of lost your originals. Click here to view the guides!
Q: 008. I have downloaded some video file from Internet, i want to play it on my iPod, what can i do?
A: We offer the easiest solution! With RZ Video Converter, you can convert all popular media files to play on almost any Mobile Devices(Portable device) including iPod Video, iPod video nano, iPod classic, iPod touch, iPhone, PSP, Zune, ZEN, MP4 Player, video capable MP3 players, 3GP, Blackberry, video capable mobile phones, PDA, and Pocket P.C, etc. Click here to view the guides!
Q: 009. I have a favorite DVD which be encrypted with CSS, my friend want to play it on his iPod, what can i do?
A: First use RZ DVD COPY to copy your encrypted DVD to your hard disk folder, then use RZ Video Converter to convert the VOB files(In harddisk DVD folder) to iPod mp4 files!
Frequently Asked Questions - Others
001. I have some idea or suggestion about RealZeal Family of Products, but i don't know tell whom, what can i do?
Q: 001. I have some idea or suggestion about RealZeal Family of Products, but i don't know tell whom, what can i do?
A: If you don't know mail to whom, please mail to others@rzfun.com, we can help you to forward to right person
 
 
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