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Welcome to Customer Service Center!
Customers' satisfaction is the best gift for us, our support & service team is dedicated to providing response as soon as possible and fast, we would like to try our best to provide effective support and more resources that helps our customers use our software better. RZ Series software has been built around its customers, making it the most friendly and most powerful software of its kind. Thank you all for your continued feedback and support.
Customer Service Center - Serving our customers wholeheartedly!
Mail Us For Help
 Welcome any question and suggestion, we promise that we will deal with emails within One Business Day after receiving them. If you have any question and suggestion about purchase and sales, please mail to here. For example: If you don't get your registration key or if you lost it, you can mail to here for help(please include your registered name, e-mail address, and order number), we will be so happy to help you. Please read the FAQ carefully first, if you still can't solve your problem, you can mail to here(please include your registered key to receive priority support). If you have any question and suggestion about this website, please mail to here. For example: link to our website or link to your website. For Site License, Magazine license, Big Order (more than 100 units), OEM (Original Equipment Manufacturer), ODM (Original design manufacturer), Audio & Video SDK(Software development kit), Affiliate, Distributor, or partner business(. If you have any questions about our privacy policy, please mail to here. If you don't know mail to whom, please mail to here, we can help you to forward to right person.
 Maybe can help you use our software better
K1 Popular Video: AVI - MPEG - FLV - MP4 - 3GP - WMV - ASF - MOV - OGG - RM/RMVB - DivX - XviD - H.264/AVC - H.263
K2 Popular Audio: MP3 - M4A - AAC - AC3 - AMR - WMA - WAV - OGG(Vorbis)
K3 Popular Portable Media Player Device: iPod - PSP - ZUNE - ZEN - Blackberry - PDA - Pocket P.C
K4 Popular Home Media: DVD - VCD - SVCD - CD - VOB - IFO - CDA - DAT - DTS - NTSC - PAL - DV - VHS - ISO
K5 DVD Related: CSS - Region Codec - Macrovision - Arccos - DVD-5 - DVD-9 - DVD Title - DVD Chapter - Blu-ray DVD
 Here we have collected some lists of Frequently Asked Questions will most likely contain the answer to your question and it is just a mouse click away.
Sales FAQ: Here we have collected a list of Frequently Asked Sales Questions, click for detail!
Technical FAQ: Here we have collected a list of Frequently Asked Technial Questions, click for detail!
Others FAQ: Here we have collected a list of Frequently Asked Others Questions, click for detail!
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